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Please enable JavaScript to use the AFR Resource Center. Remember Email Login Login Forgot Password | Contact Us | AFR Loan Center AFR Employee Login Passphrase Login Contact Us Search Contact Us Home Login My Profile Logout Home Login My Profile Logout Lender NMLS: 2826 | © 2016, American Financial Resources, Inc. Terms of Use / Legal & Licensing / Privacy Statement / Fair Lending Notice Department Directories Department Support Contacts For assistance with system login information, website usage, or general information requests, please contact: Client Services E-mail: clientservices@afrwholesale.com Phone: 866-372-6596 Chat: Open Chat Portal For technical support assistance with Loan Center, please contact: Loan Center E-mail: loancentersupport@afrwholesale.com Phone: 973-646-3075 Chat: Open Chat Portal Need assistance or have questions regarding specialty lending? AFR Specialty Lending Phone: 973-387-7207 E-mail: Experts@afrwholesale.com For assistance with pre-submission scenarios and/or program related questions, please contact: Scenario Desk Please utilize the Scenario feature in Loan Center. On the top of your DASHBOARD view, click NEW (the 1 st button in the row in the HELLO box) to reveal the SCENARIO section where you can communicate directly with AFR’s Scenario Department. You may also email: scenarios@afrwholesale.com Please send all emails to the scenario desk using this format: Subject Line : Financing Type (FHA, USDA, VA, FNMA, FHLMC, Jumbo) Email body : Client Name, AE, Property Type, Program (if known), Family’s Last Name, Question Escalations For escalations of loan files currently in process, please select the ESCALATION button located in your loan's loan center and complete your escalation request in the window provided. Closing, Post-Closing Support and Mortgage Payment Assistance Closing E-mail: closing@afrwholesale.com Phone: 973-298-8294 Collateral Department E-mail: collateral@afrwholesale.com Phone: 973-387-7298 Funding E-mail: funding@afrwholesale.com Phone: 877-691-2989 Payment Servicing E-mail: payments@afrwholesale.com Phone: 888-432-7147 Chat: Open Chat Portal Post-Closing E-mail: postclosing@afrwholesale.com Phone: 973-387-7296 Wholesale Closing Scheduling E-mail: scheduling@afrwholesale.com Phone: 888-895-4639 Send original Final/Trailing docs to : American Financial Resources, Inc. C/O DocProbe 1820 Swarthmore Avenue PO Box 2131 Lakewood, NJ 08701 File Request Support Appraisals E-mail: appraisals@afrwholesale.com Phone: 877-280-5152 DO Case File Release Request E-mail: releasefindings@afrwholesale.com FHA Case Numbers E-mail: casenumber@afrwholesale.com Phone: 973-585-3277 Lock Desk E-mail: lockdesk@afrwholesale.com Phone: 877-588-2706 Chat: Open Chat Portal Renovation Program Support 203k E-mail: renovation@afrwholesale.com Phone: 800-624-0501 Chat: Open Chat Portal FannieMae HomeStyle E-mail: renovation@afrwholesale.com Phone: 800-624-0501 Chat: Open Chat Portal One Time Close E-mail: onetimeclose@afrwholesale.com Phone: 877-696-6486 Chat: Open Chat Portal Repair Escrow E-mail: renovation@afrwholesale.com Phone: 800-624-0501 Chat: Open Chat Portal USDA Renovation E-mail: renovation@afrwholesale.com Phone: 800-624-0501 Chat: Open Chat Portal Interested in becoming an AFR lending partner? For more information, please contact: Laura Brandao E-mail: Laura.Brandao@afrcorp.com Phone: 1-973-588-8539 AFR Updates AFR University AFR Loan Center Training User Training Setting Up MyLoanCenter Customizing your Portal Enabling MyLoanCenter Contact Information Role Permissions Templates Inside the Loan Details Screen Administrator Training One-Time Close Masterclass Webinars Get AFR Certified Whitepapers & eBooks Policies & Procedures 4506-T/Tax Transcripts AFR Mortgagee Clause AFR Sponsor/Lender IDs Appraisal Procedures Appraisal Portal Appraisal Fee Calculator AMC Contacts Ordering an Appraisal Managing an Appraisal Appraisal Transfers Conventional Appraisal Report Transfer Policy Conventional Appraisal Transfer Fo...